Allstate agent helps customers prevent holiday package theft

By JENNIFER COHRON, Daily Mountain Eagle
Posted 12/6/17

One local Allstate agent is helping customers protect their Christmas packages by accepting deliveries at his office.

Jonathan Holladay, owner of The Holladay Agency in Jasper, said the free service for online shoppers is like an alternate form of insurance.

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Allstate agent helps customers prevent holiday package theft

Posted

One local Allstate agent is helping customers protect their Christmas packages by accepting deliveries at his office.

Jonathan Holladay, owner of The Holladay Agency in Jasper, said the free service for online shoppers is like an alternate form of insurance.

“Typically, it (package theft) is not enough to warrant filing a claim. If you’ve ordered a $500 item that gets stolen, your deductible is probably going to be $1,000. This is a different way of insuring it,” Holladay said.

Customers who have their packages delivered to Holladay’s office on Highway 78 are encouraged to list Allstate Insurance as well as themselves as the recipient and to notify him when a package is on its way.

The packages are stored in a secure area of the office until they are picked up.

The office is open Monday, Wednesday and Friday until 5 p.m., Tuesday and Thursday until 7 p.m. and Saturday until noon.

“With it getting dark early, it’s not good to have a package sitting there at night. This way, even if they work late, there is time on Tuesday, Thursday or Saturday that should be convenient for them to come by,” Holladay said.

The service is offered throughout the year.

Holladay said he got the idea several years ago from an Allstate agent in another state and added it to the list of extras he tries to offer clients.

“We try to meet with each customer at least once a year. We do birthday calls and send bereavement cards. This is an addition to the other things we like to do to build those relationships,” Holladay said.

More than 25 million people have had a holiday package delivery stolen from a front porch or doorstep, according to a recent study conducted for insuranceQuotes.com.

More than 65 percent of packages stolen were valued at $200 or less, according to a 2016 study commissioned by the security company August Home Inc.

Nearly 75 percent of respondents in that study who had a package stolen reported that the theft occurred during the day while they were at work.

The study reported that U.S. homeowners receive an average of 27 packages each year with 70 percent expecting to receive packages during the holidays.